IT That Just
Keeps Running.

Helpdesk, endpoint management, monitoring, backup, and the physical infrastructure behind your office. We source and manage the day-to-day IT stack, so your team stays productive and your systems stay up.

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Before You Hire

Most small businesses do not need a full-time IT hire.

They need someone to answer the phone when a laptop dies, keep patches current, and make sure the backup actually restores. That is a fraction of a person's week, but it is unpredictable, and it always lands at the worst possible moment.

We source helpdesk, monitoring, backup, and the physical infrastructure behind your office from providers who do this full time. If you are fitting out a new space, cabling and connectivity are coordinated with the rest of the install so everything is live on day one. You get proper cover for a predictable monthly cost instead of a salary.

See what cover would cost
Managed IT Solutions We Source

Keep the team productive.
Keep the systems up.

IT SUPPORT
HELPDESK

Fast Answers, Any Time

Remote and on-site support for day-to-day IT. Hardware, software, and user problems resolved quickly, without the cost of a full-time hire. Most small teams need helpdesk hours, not a whole salaried person.

ENDPOINT MANAGEMENT

Devices Managed, Patched, Secured

Centralized monitoring across every device your team uses, from laptops and desktops to the mobile fleet, kept patched and secure automatically. The unmanaged laptop is usually the one that lets something in.

KEEPING IT RUNNING
NETWORK MONITORING

Eyes on Everything, 24/7

Proactive monitoring of your network, servers, and connections, so problems get caught before they interrupt work. The gap between a quiet fix at 6am and a full outage at 10am is whether anyone was watching.

BACKUP & DISASTER RECOVERY

Recover From Anything

Automated cloud and on-site backups, plus a recovery plan that has actually been tested. An untested backup is a guess, and the moment you find out it doesn't restore is the worst possible moment.

PHYSICAL INFRASTRUCTURE
SECURITY CAMERAS

Surveillance & Access Control

IP camera systems, access control, and cloud-managed video from vetted providers, viewable from anywhere with real-time alerts. Ties in with door access, so you can see who opened what, and when.

INSIDE WIRING

Structured Cabling & Low Voltage

Cat6, fiber runs, patch panels, and cable management for new offices and renovations. We schedule the wiring alongside your internet and phone installs, which is what stops a fit-out finishing on time with nothing live in the walls.

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Payment Processing
Shatterglass sources credit card terminals, POS systems, and payment gateways from vetted providers, negotiating rates that protect your margins.

Let's build IT that runs itself.

From helpdesk to backup and recovery, we'll find the right fit.

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