Accessibility

Our Commitment

Shatterglass is committed to making shatterg.com accessible and usable for as many people as possible. That includes visitors who browse with a keyboard only, use a screen reader or screen magnifier, need larger text, or rely on higher color contrast. We treat accessibility as an ongoing part of how we build and maintain this site, not as a one-time project.

Standard and Status

We aim to meet the Web Content Accessibility Guidelines, the standard most widely referenced for business websites. We periodically review the site against these guidelines and evaluate accessibility whenever significant changes are made.

We design and maintain this website with the goal of meeting those guidelines, based on our own evaluation rather than an independent third-party audit.

Limitations

Even so, some parts of this site may not work well for everyone. That can include material provided by third parties, older content, and combinations of browser, device, and assistive technology that we have not been able to test. Accessibility is an ongoing effort, and despite our best efforts, some issues may still exist.

If Something Is Not Working

We welcome feedback about the accessibility of this website and are committed to continually improving the experience for all visitors. If any part of this website is difficult or impossible for you to use, please tell us. Reports from real visitors are the most useful accessibility information we get, and we would rather fix a problem than have you work around it.

Phone: 323-917-4604

Email: info@shatterg.com

Office hours: Monday through Friday, 9:00 am to 6:00 pm Pacific Time

Let us know the page and what got in your way. We aim to acknowledge accessibility requests within two business days. If a solution requires additional time, we will work with you to provide the information or service through an alternative method whenever possible.

You Can Also Reach Us Directly

This website is not the only way to work with us. Our services can generally be handled by phone or email instead, including requesting a quote, submitting a bill for analysis, asking for a Connectivity Report, and getting support on an existing account. If a form or page is not working for you, call or email and we will do our best to take care of it directly.